New Look!

We're updating our website to give it a cool, new look for summer!  

Check out our new Facebook page!

With all the recent changes and upgrades (?) to Facebook our Fan Page has been updated as well.  Check us out and be sure to Like us at http://www.facebook.com/LaughlinVacationRentals

You don't know what you don't know!

In this world of technology, websites and email we sometimes assume that everything is working as it should unless something happens that makes us think otherwise.  This was the case just this morning when I realized that my website link to my email had been corrupted.  If you have made a reservation inquiry within the last few weeks and have not received a response, PLEASE email us again or give us a call.  We apologize for any inconvenience and look forward to hearing from you!

Summer to Fall - Still a great time to go to the River!

Summer, 2011 is coming to an end. The kids are heading back to school, there will be homework, sports, etc... How about one last trip to the River! After Labor Day the crowds thin out, the air is still warm and the water refreshing - perfect for one last weekend away! Check our calendar and pack your bags, summer's not over until we say it's over!

Moving day disaster averted!

First off - Using my blog to rant is not what it was intended for..however, I am hoping that by getting this out there others won't have to go through what I have experienced the last few days. 

We had a horrible experience with Budget truck rental yesterday. We had reserved 2 trucks almost 5 weeks ago for a move to a different state. When I called Budget yesterday to confirm our pick up time for our rental we were told that they had overbooked trucks and were not going to honor the reservation! They didn't even call us to tell us there was an issue.  We would not have known until Saturday when we went to pick up the trucks that there was even a problem.  When the "Western Regional Inventory Manager" called me later in the day he told me that a reservation only confirms the price and does not guarantee that the vehicles will be available.  He went on to tell me that even if they had the trucks available another customer without a reservation could rent the trucks just by going to the counter and renting them in person - at a higher rate of course since there was no advance reservation. We feel this was all about dollars and cents - it was absolutely not about customer service.  They won't ever get our business again!

By the way, Thank you U-Haul for coming through at the last minute and at a better rate!